American Tire Depot - Cypress

Establishment and car repair - American Tire Depot - Cypress at 5493 Cerritos Ave, Cypress, CA 90630, US. On this page you will find information about the company, its opening hours of the company, telephone and address and customer testimonials.

Establishment's Cypress   Car repair's Cypress  

Contacts

Address:
5493 Cerritos Ave, Cypress, CA 90630
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Website:
americantiredepot.com

Phone number:
+1 714-995-7659

Categories:
Establishment   Car repair  

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Opening hours

Monday 07:00am — 07:00pm
Tuesday 07:00am — 07:00pm
Wednesday 07:00am — 07:00pm
Thursday 07:00am — 07:00pm
Friday 07:00am — 07:00pm
Saturday 08:00am — 05:00pm
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Reviews about American Tire Depot - Cypress

  • Evan Perkins
    May, 20 2018
    ★ ☆ ☆ ☆ ☆
    I dropped my 2012 FJ Cruiser off to have tires mounted this morning (4/40/2018). I explained they were oversized off road tires, and they may not fit the rear spare. I told the gentlemen at the front desk I am aware of that and to please place the spare in the rear cargo area. I was quoted $20 for the service. That sounded great so I gave them my keys and walked back to work. Update: After talking to the General Manager, I learned they are supposed to give you a price quote in writing. They did not.

    Three hours later, I got a call from the gentleman at the front desk who said he was "sorry but his manager said 'the tires were too big (they are 285/75/17s, 34-inch diameter) and that it would be an extra $10 per tire [I had 5, so $50] to mount the tires.'" I said no, and asked to speak to a manager. He refused to honor the original quote, and spun me a yarn about how grommets for the TPS system cost him $8 per tire (they are $10 for 4, retail at Walmart), and I highly doubt American Tire Depot pays retail... The tires are mounted on the same machine as all others and the they are only 2.5" larger than stock.

    We couldn't come to a resolution. He wouldn't honor the original quote, and I wasn't willing to take a $50 hit. So I went to pick up the car. Before leaving, I opened the rear hatch and found the entire headliner covered in rubber marks and scratches from where the treads (these are mud terrains) scratched the headliner. They had literally rolled/bounced the tires into the car and hit the ceiling multiple times in the process! I have had this FJ Cruiser for 3 weeks and it was immaculate! Fortunately, I took a picture of the interior after loading the tires, that will now serve as proof of damage. My tires aren't mounted, and my headliner is trashed. I have contacted the America Tire Pros general manager. As of now, this was my first experience with the company and it couldn't have been worse.
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